Innovative Influence: Where Leadership and Business Development Intersect

When The World Bugs You, Wrap Your Mind In Leather. Or, How to Deal With Annoyance and Frustration

July 1st, 2009

In business, as in life, we often come upon those people and situations that drain us of energy, cause us problems, and otherwise cramp our joyful style.  As an executive coach working with leaders, I am often engaged in conversations about mindsets that we have that limit us or get in our way of achieving all that we are committed to accomplish in our roles. This video from Pema Chodron aptly named, “This Lousy Life” does a brilliant job of making the point that we can gain control over all that annoys and frustrates us if we’d start with our own minds.  Take a look:

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How To Sign Up For Twitter

June 29th, 2009

For the uninitiated, who think it’s too hard to sign up for Twitter, I give you this fab video tutorial from YouTube:  A simple step by step tutorial on how to create your Twitter Account, Add friends and Tweet Posts!

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The Conversation to Be In (For Members Only)

June 25th, 2009

Now, THIS is the conversation to be in!  As the founding vice president of ICCO (International Consortium for Coaching in Organizations) and currently serving on the Advisory Board, I am pleased to announce this inaugural event we are calling the ICCO Lab.  If you are an executive coach, leadership coach, enterprise coach, business coach, corporate coach, or leader in an organization, this is the conversation you will want to engage in.  It is high-level, senior professionals committed to excellence in organizational leadership coming together to discuss trends and best practices for best leveraging coaching to create and sustain leadership excellence in business.  You’ve gotta be there!  Besides, I’m going, and I’d love to see you.  :)  Of course, you must be a member of ICCO to attend, so if you are interested and are not yet a member of ICCO, you can join here.

FOR MEMBERS ONLY!!
The honor of your company is requested at the Inaugural ICCO Lab, created by and for visionaries in all stakeholder groups of organizational coaching.
Be a part of this ICCO ground-breaking event:

Text Box: “Creating The Future of Coaching in Organizations”

This is a gathering of seasoned, experienced professionals who grow people and organizations for a living and a passion, coming together in generative dialogue.

Would you like to tap into the power of collaborative partnerships, and have key players in your industry lining up to help you?

Date: October 22nd, 23rd and morning of the 24th, 2009
Location: San Antonio, Texas (Omni La Mansion Del Rio)
Registration Cost: ****Early bird $395 (register before July 15th, 2009)
- After July 15th - $495

Click here to register now

We know the power of the meeting of minds, perspectives and knowledge in generative dialogue.  This event is for all members, all locations, all stakeholder groups — the first ever event of its kind for ICCO.

What to expect:
•    Generative dialogue
•    Ideas, ways forward
•    Community
•    Collaboration
•    Co-creation
•    Great content
•    Connection

What not to expect:

•    Lectures
•    PowerPoints
•    Being “talked at”

Benefit 1:

Be engaged in collaborative and generative dialogue with key leaders in many areas of practice.

Benefit 2:

An environment where competitiveness is parked at the door and replaced with collaboration; isolation replaced by connection and community; and roadblocks removed and replaced by ideas and ways forward.

Benefit 3:
Turn shared information and best practices into plans of action relevant to you and your organizations.

What you’ll experience by coming… (and what you’ll miss by not):
This event will …
•    Build networks and communities of interest based on your areas of interest and passion
•    Discuss key questions in a World café context
•    Create documentation to serve as the group memory. Use what’s captured to allow the group’s collective work to be shared with others in the room; a framework from which to make further meaning; and a guide for creating an action plan
•    Distill insights, patterns, themes and deeper questions down to their core, table by table, and then broaden those key points in discussion with the whole room
•    Have an Open space setting to connect with members

Our objectives for this event…
•    Develop a point of view on key questions such as “What is the role of measurement in coaching in organizations?”
•    Share data and perspectives through dialog about the present and the future of coaching in organizations?  Is it a growing industry? Shrinking industry?  Morphing industry?
•    Generate ideas about the future of our educational programming for ICCO
•    Walk away with ready-to-implement plans of action around particular issues that members care about for themselves, for their organizations and for ICCO
•    Give and receive coaching that creates coaches and coaches that creates industry….a symbiotic process…organic process
•    Connect, collaborate, percolate and perambulate!

We look forward to sharing this groundbreaking ICCO event with you!

Click here to register now

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Email Making You Crazy? Tame the Email Beast!

June 23rd, 2009

Book Launch Today:  Taming the E-Mail Beast!

Is your email driving you crazy?  Do you need to get your inbox in control?  Are you spending time chasing the email tail?  :)

My friend, Randy Dean, recently wrote a great new book all about better managing your e-mail, and he is launching it on Amazon.com TODAY. It is a book so many of us need — it is called Taming the E-mail Beast: 45 Key Strategies for Better Managing Your Email Overload — and, as you can tell by the title, it is all about getting control of your e-mail account and activities.  It really covers everything that may be ailing you in your e-mail activities and management – learn more at http://www.TamingEmailBook.com.
I’m trying to help Randy hit #1 on Amazon in a few categories today, by telling you about his book — you can learn much more at http://www.TamingEmailBook.com. Notice he has some pretty amazing bonuses lined up for this launch — you can literally get thousands of dollars of professional development materials for the price of one book.  Randy even asked me to contribute a bonus to this effort – you’ll see my bonus in the list.
If your e-mail is bugging you, get a copy today. And if you know anyone that has some e-mail issues, send them this note so they can learn about the book too.

Randall “Randy” Dean, MBA, is known as the “Totally Obsessed” Time Management/Technology Guy and E-mail Sanity Expert. Randy is an expert speaker and trainer on the topics of time management, e-mail & office clutter management, related usage of MS Outlook and PDA/SmartPhone devices, and effectively managing internal staff & team meetings. He is the author of the new 2009 national productivity sensation, “Taming the E-mail Beast: 45 Key Strategies for Better Managing Your E-mail Overload” .  Randy also has a related multimedia enhanced self-study e-course version of this same program. To learn more about what Randy can do for you and your organization, visit his web sites: http://www.emailsanityexpert.com and http://www.randalldean.com

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How to Detach from Your Intended Outcome in Selling: The Spiritual Side of Sales

June 22nd, 2009

In my book, Seal the Deal, I talk about how important it is in the sales process to not have any attachment to getting the deal.  You have to be willing to let it go and walk away, because if you are attached to a particular intended outcome, your attachment and the flip side of that coin (all the emotions associated with not getting it) will create a very different reality for you. It impacts who you are being in the conversation, and what shows up more loudly than your great product or services is your desperation and neediness.  Anyway, I came upon this brilliant blog post at Dream Your Life Positively, and while the post is written about conscious creation in life, it applies to exactly what I’ve been teaching about detachment in sales.  What I love about Tania’s post below is the effortless part!  :)  Wishing you effortless abundance always, whether you’re selling coaching or anything else in this innovative economy!

Effortless Detachment - the Missing Key to Conscious Creation.
By Tania Kotsos

Detachment from your desired outcome is vital to creating your ideal reality. To be attached to your desires is to live in the fear that they will not materialize and traps you in a continuous state of desire. Attachment to any thing or any one turns love into fear and belief into doubt. Faith allows you to detach yourself from the outcome and transforms your desires into your choice.

Attachment is Giving Away Your Power
The instant you attach yourself to a specific person’s actions or words or to a certain outcome, you give your power away to external forces and circumstances. In effect, you give away your power to create your own reality.
To be attached to any one or to any thing is to tell yourself that you are somehow incomplete without that person, thing or event in your life. In so doing you fail to see the divine perfection in what is, as it is. Instead, you create within yourself a desperate need to control the process and a sense of doubt as to whether your desire will manifest. Attachment breeds doubt and as Kahil Gibran said, “doubt is a pain too lonely to know that faith is his twin brother”.

Detachment Transforms Desire into Will
Paradoxically, desire keeps your desires away from you because to desire something is to acknowledge its absence in your life. When you become certain of the outcome, then your desire becomes your will. Your will is your intention, it is your choice. It transforms “what could be” into “what is” and dissolves all doubt. When you will something, you no longer desire it to happen, you choose for it to do so. Remember that we were all given “free will” - you have the free will to create the reality of your choice.

Faith is the Antidote for Attachment
When you detach yourself from the outcome you will instantly feel your doubt and fear transforming into a deep sense of knowing and certainty - this is faith. Faith is the route to true detachment. It is the only way to willingly hand over your choices to the Omnipotence of the Universe of which you are a part. To have faith does not mean to sit back and wish things could be different.
It is to relax in the knowledge that your choice has already manifested in the mental realm from which all things manifest, and to take inspired action toward that specific outcome materializing in the physical world. Faith is not blind. To the contrary, it is “the evidence of things not seen”.

Making Detachment Effortless
Detachment comes naturally when you know, understand and apply the Truth that you are one with the Universal Mind - the All, the One Creator - for which nothing is impossible. Whenever you feel a sense of panic or a need to control the process whether it be in your day-to-day thoughts or during your creative visualization sessions, then know that you are in a state of attachment. In that moment, relax and remind yourself of the Truth that time is an illusion of the physical realm and that what you have chosen to experience is already here albeit simply in the process of transforming from a non-physical to a physical state. You are only ever in control when you do not have a need to control.

Do Not Confuse Detachment with Giving Up
To detach is not the same as giving up on your choices. On the contrary, it is to feel so certain of their manifestation in your life, that you no longer have to worry, wonder or even think about them. When you are detached you feel more powerful, determined and clear in your thoughts. You can tell whether you have detached or given up by gauging how you feel. Simply put, when you detach you feel empowered, when you give up you feel disempowered.

Letting Go Allows for Flow
When you are attached to the manifestation of a specific outcome, you place yourself in a state of resistance to what is, and as the saying goes “what you resist persists”. To detach shifts your state into one of total non-resistance where panic transforms into peace of mind and certainty. This is the state which allows life to flow. This is the state which allows for your desires to become your choice and your choice to become your reality.
It maximizes your thought power and allows your choices to manifest in the shortest period of time as you consciously align yourself with the Law of Attraction. It enables you to enjoy the process and know that everything is in perfect order as it is. When you are detached, life becomes a game to be enjoyed.

“This or Something Better”
Detachment allows you to experience the full gamut of life. You open yourself up to experiences and events infinitely more joyful than perhaps even those that you initially desired for yourself. This is why it is important to always say “this or something better” when you choose something in your life. When you can say that with all honesty, then you know you are truly detached.
In a nutshell, detachment is vital to allowing for your ideal reality to manifest in your physical world. Attachment breeds panic, fear and disempowerment which detachment transforms into peace of mind, certainty and empowerment. Detachment transforms your desire into your choice. The route to detachment is faith. The Truth that you are One with the Universal Mind and that everything in your outside world is a reflection of your inner world, makes detachment effortless.

About the author:
Tania Kotsos is the founder and author of Mind Your Reality http://www.mind-your-reality.com/ . She has been studying mind power and the nature of reality for the last 15 years. After a successful 10 year career as an investment banker in the City of London, she decided to throw in the towel to pursue her dream of empowering people to transform their lives using the innate power of their mind.

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Leading Coaches Have Lots To Say!

June 17th, 2009

Last week I posted a brief intro video to a new concept I’m playing with:  A unique community of and for leading coaches who focus in the arena of business.  While this group of thought leaders are in high demand and extremely busy, I’m so grateful that so many of you took the time to not only review the video intro but to give me your very insightful feedback!  That blog post got the most comments BY FAR of any other post on this blog (of which there are over 170!).  Apparently, I’ve touched a nerve with this concept. People are spending time (which they don’t have!) to engage in this conversation, vigorously and at length. Woohoo!  :)

Below are just a smattering of comments about the Leading Coaches Playground, but I recommend reading the full discourse here:

“This is a great idea.”
“Very creative and exciting, Suzi.”
“I like the idea of the tribe you want to build here.”
“I applaud your commitment and willingness to invest in our field of endeavor.”
“It would be terrific to have access to a brilliant group of people who do what I do.”
“I do love the opportunity to talk with and brainstorm with people like you who are at the top of this profession.”
“I love your spirit of growth and stewardship for coaching!”
“I would like to expand my community of excellent executive coaches so I have more people to learn from, contribute to, and decompress with.”
“What’s next, leader of leaders?”
“Yes, I am definitely interested in a group that speaks to the executive/leadership development coach and to raising the bar on the level of conversations among coaches in this arena.”
“I am interested in participating”
“Agreeing with you that none of the current organizations adequately meet the needs of senior and leading executive coaching”

“Keep me in the loop…!”

“Love your initiative here taken with your usual infectious energy. I think it’s a great concept — especially if the filter for membership really produces a community of leaders who are seriously committed to mastery as coaches and significant impact in the world, not just marketing their services to each other.”

“I love the concept and I’m on board…”

Of course, it’s not all rosy and enthusiastic.  There were some pushback comments, since  people are asking for more clarity and differentiation in the concept. Well that’s natural — we’re just beginning! And the input here will enormously help with that clarification.  Here’s what we heard as concerns:
Around the “leader” concept there’s a warning not to come across elitist. (Amen!  I think there’s a way to be inclusive AND discerning.)
Perhaps most important, people are nervous about demands on their time. (Even though, as mentioned, they ARE already giving time to this conversation…)

About that last point, you  may know I’m a huge Twitter fan.  I believe a huge part of Twitter’s success is the extreme brevity of the model. How about making “brevity” one of the defining characteristics of our community — while still allowing more expanded discourse when people want that?  I’m asking if we can invoke the spirit of Twitter in the community design? How can we build a diverse and global community of top executive coaches where huge value can be experienced in 140 characters, or 90 seconds, or….??  What new model of social networking might serve our community?

If we build it, will you come?  :)

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Social Media 10 Commandments

June 17th, 2009

Just loved this post and had to share excerpts of it with you!  Written by Lon Safko.  You can find the original post here from Fast Company. Enjoy!

Commandments 1. Thou Shalt Blog (like crazy)
Blog. Please. That’s the first priority. Set up a blog, a personal blog, a business blog. It’s easier than you think. Use an existing blogging site such as Blogger.com or GOingOn.com or install your own branded blogging site right on your own server by using WordPress. And, WordPress is free.

Commandments 2. Thou Shalt Create Profiles (everywhere)
Create your profiles; do it now before someone else takes them. Once they are gone, they are gone forever. That’s called cyber squatting. So get out there. Use Open Social to make filling in your profiles as easy as a click of a button.

Commandments 3. Thou Shalt Upload Photos (lots of them)
Upload photographs. You’ve got them. Don’t upload the one with you with a lampshade on your head…counterproductive; but other photographs? Absolutely. Customers want to see and participate. You want to give people a face to go with your company.

Commandments 4. Thou Shalt Upload Videos (all you can find)
Videos. You all have got videos. I don’t care whether it’s training videos or customer videos, grab your video camera and go interview some of your customers. What’s better than seeing your customer’s smiley face on your Web site? And it doesn’t cost anything.

Commandments 5. Thou Shalt Podcast (often)
Podcast. If you’re too cheap to get a camera, use the free audio software that’s in your computer. That’s what I did. I created 48 audio podcasts. If you take the podcasts I did for my book and played them back-to-back, they run 24 continuous hours of interviews. You can do that. It’s free. It just takes time.

Commandments 6. Thou Shalt Set Alerts (immediately)
Set alerts. People are talking about you. You probably need to know what they are saying and you want to participate.

Commandments 7. Thou Shalt Comment (on a multitude of blogs)
Comment. Commenting is like going to a cocktail party. You wouldn’t walk into a networking event, walk up to a group of people talking, and tell them your name and what you do in your business. That would be rude and unacceptable. Listen first. Read the blogs and add comments. You can be controversial, that’s okay. But participate. Get involved.

Commandments 8. Thou Shalt Get Connected (with everyone)
Get LinkedIn. Put it in your email that you have a LinkedIn account, you have a FaceBook account, and that you have a Twitter account. Make it a part of your heading on your letterhead, because that’s how you propagate. That’s how you sell it.

Commandments 9. Thou Shalt Explore Social Media (30 minutes per week)
Explore social media. Give me thirty minutes a week, that’s all I’m asking. Friday morning grab your coffee, lock yourself in your office, and give me thirty minutes. Just Google something. I promise you within the first 30 days you will be excited. You’ll be as excited as I am. You will get excited because of the ROI.

Commandments 10. Thou Shalt Be Creative (go forth and create creatively)
And the most important commandment is creativity. That’s all. It’s just creativity and having fun. But you know what, that’s what your customers want. They want to see transparency. They want to see authenticity. They want to see you having fun. They want to be able to relate and communicate.

Read more of Lon Safko’s Social Media Bible blog

Lon Safko is the co-author of The Social Media Bible: Tactics, Tools, and Strategies For Business Success. He is also an innovator and professional speaker with over 20 years of experience in entrepreneurship, marketing, sales, strategic partnering, speaking, training, writing, and e-commerce. He is the founder of eight successful companies, including Paper Models, Inc.

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New Radio Show for Incorporating Social Media Into Your Marketing

June 16th, 2009

The news is….

I’ve been selected as one the experts for the new interactive blog show, SocialTalk Tuesdays, on SocialTalk.WomenPartner.com.  A panel of experts each week are going to discuss everything social media and networking for business people and career seekers.

We will delve into how to develop a killer summer social media and networking plan that incorporates LinkedIn, Twitter, Facebook, YouTube, Ning, and more with WordPress, mobile marketing and Blog Talk Radio to grow your client base or find a new career.  We are even going to discuss how to correctly use all of the apps on your favorite social networking sites as marketing tools.

SocialTalk Tuesdays will kick off June 16 at 3 PM Eastern.  Visit http://SocialTalk.WomenPartner.com and register as a user so you can receive updates about the blog show.  Please list me as me the person who referred you.

Don’t let the words WomenPartner fool you.  SocialTalk Tuesdays is for business women AND men.

As a user, you will earn participation points that you can redeem for discounts on products and services offered by WomenPartner International and its sponsors.  You can even take part in the summer subscriber drive and win over $2000 in products and services.  Make sure you check out the advertising section to find out how your company can be featured prominently on SocialTalk for less than a $1 a day.

See you on SocialTalk!

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Coaching ROI Numbers

June 15th, 2009

Conclusions from a 2009 PriceWaterhouseCoopers study on coaching:

A number of conclusions and implications for the coaching industry can be drawn from the study findings.
Some of the key conclusions from this study include:

1. Clients are generally satisfied with the coaching experience. In addition to awarding very high
ratings to all of the coaching criteria tested, the vast majority of clients also indicated that they were
very satisfied with their experience. Further confirming the success coaches are having is the fact that
almost all (96%) clients indicated that they would repeat the coaching experience given the same
circumstances that lead them there in the first place.

2. When monetary gains are an expected outcome, coaching generates a very good return on
investment (ROI) for clients. By design, not all types of coaching lead to monetary gains for the
client (or their company). Accordingly, only 40% of respondents indicated that they had seen a
financial change (personally or company) as a result of coaching. Almost two thirds of those who
experienced a personal ROI indicated that they had at least made their investment back. The
median personal ROI indicates that those who seek a financial gain can expect a return in the range
of 3.44 times their investment.

3. The ROI for companies can be significant. The vast majority (86%) of those able to provide
figures to calculate company ROI indicated that their company had at least made their investment
back. The ROI for companies is quite a bit higher with a median return of 7 times the initial
investment. In fact, almost one fifth (19%) indicated an ROI of at least 50 (5000%) times the initial
investment while a further 28% saw an ROI of 10 to 49 times the investment.

This post was contributed by Steve Gladis, PhD., whose blog Survival Leadership ranked #5 of Top 100 Leadership Blogs.

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Capital Coaches Conference Debrief

June 15th, 2009

On June 5, I attended the DC ICF sixth annual Capital Coaches Conference:  Coaching with Impact, Innovation, and Integrity to Create Sustainability.  We had about 225 coaches in attendance, two keynote speakers, many breakout sessions, and a master coaching demo as well.  I know it’s a bit late, but now that I’m recovered from all that learning, I’m happy to share a few of my notes, take-aways, and observations from that day for those of you who could not or did not attend.

First up, I attended a breakout session called Secrets of Leadership Alchemy led by Kanu Kogod, PhD., and Gail Williams., MS. For seven years they’ve been leading the leadership coaching program at NASA Goddard Space Center, and they taught us about their work and results in creating a community of learners that unique culture.  Their program integrated appreciative inquiry, emotional intelligence, somatic presence, action learning, and reading/reflection. Each participant engaged in a “pay it forward project” for their action learning. Here are a few gems from Kanu and Gail:

“A coach helps break coherence so they can re-organize in alignment with their vision.”

“For the sake of what?”  A conversation about intentional commitment.

“What if you were 10x bolder? What might the future look like?”

“What you choose to pay attention to creates your life.”

“Trading up for a larger context.”

“Practice generative thinking, think in a new field, stay in the question.”

“In what ways can you turn the iciness of fear into the ice cream sundae of delight?”

“Adults learn best in a community where there’s lightness.”

Next, we had the morning keynote by Kevin Cashman: The Art and Science of Executive Coaching: Eleven Lessons Learned Over 30 Years.  Some highlights from his session:

“Executive coaching in times of challenge yields bigger results.”

“Leaders remind people what’s important.  Coaches as leaders do the same.”

“A crisis is seldom what it appears to be.  For example, we are not actually in a financial crisis now.  We are in a character crisis, an innovation crisis, and a leadership crisis, all of which created the resulting financial symptoms we now experience.”

“Coaching builds awareness, authenticity, commitment, practice, accountability, especially if you coach the whole enterprise:  leaders, teams, the whole organization.”

“Leaders and coaches go beyond what is.  Every effective leader goes beyond what is.  It’s called transcendence.  Managers, by contrast, enhance, improve, and expand what is.  Coaches foster a shift from managment to leadership.”
Cashman talked about using coaching and leadership gifts in service of what’s most important to us, alignment, congruence with the core. He discussed 7 developmental shifts of focus:  Shift from problem to opportunity, from short term to long term, from circumstance to purpose, from control to trust (Self trust is the core of leadership), from self-focus to service, from expert to listening, from results to results+people.

“The core competency of executive coaching is presence.  Innovation will be the new leadership.  How present are we with ourselves?  This is crucial to development.”

Then after lunch, we had the pleasure and joy of our second keynote with the brilliant Michael Bungay Stanier. He shared with us his powerful video (Find Your Great Work  Movie), and talked with us about focus and courage.  He facilitated a number of activities and dialogues with our colleagues, and guided us when stuck to think, “What wouldn’t you do?” a question which leaves all you CAN do and illuminates possibilities.

The afternoon breakout sessions I went to were about Coaching Towards Political Savvy: Helping Clients Navigate Office Politics With Emotional Intelligence  (”influencing with integrity is about harnessing the power of office politics”), and Innovative Techniques to Impact Unseen Influence which was about tools we can use and teach our clients to use to manage their energy in difficult times.

The most fun I had was in the MCC coaching demo, though.  Five of us (myself included) were asked to do a demo of masterful coaching for a volunteer in each of 5 breakout rooms.  We each introduced the demonstration, asked for a volunteer in the room, and coached for 20 minutes whatever was the challenge facing that volunteer.  Then, we facilitated a dialogue with the participants about masterful coaching and debriefed using the ICF core competencies.

Okay, now you’re caught up.  The DC ICF hosts this event every year, typically the first Friday in June, so mark your calendar to attend next year!

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